How do I place an order online?

To place an online order for REPO shoes, just go to our websitewww.reporedshoes.com search for your favorite shoe, access the product sheet, select the size and click on ADD TO CART.

At this point, a summary of your cart opens and you just need to click on PROCEED TO CHECKOUT to get to the time of purchase. Enter your contact details which are necessary for shipping and click on GO TO SHIPPING and then on GO TO PAYMENT. At this point, just fill in the necessary fields with your card details and click on PAY NOW  and you will have completed your purchase.

How can I search for an item that interests me on www.reporedshoes.com?

The REPOREDD site allows you to search for an article using the search bar or via the navigation menu divided by look. You can narrow your search using filters by size, color or type of shoe by selecting the menu items on the left of the collection pages.

How can I pay for my order?

You can pay for your order on www.reporedshoes.com by Visa, Mastercard and Maestro credit/debit. The amount is charged to your credit card upon conclusion of the purchase.

You can pay for your order on www.reporedshoes.com choosing payment via Paypal. PayPal is a payment service that allows you to pay online safely, quickly and easily. After creating an account on the Paypal site https://www.paypal.com/it/home, then choose PayPal on the RepoRed site as a payment method. After sending the order, enter your e-mail address and your personal password in the relevant PayPal field, then confirm the payment.

If you do not yet have a PayPal account, you can inquire here.

You can pay for your order on www.reporedshoes.com by choosing to pay via Apple Pay. If you choose to pay via Apple Pay, a screen will appear during the order confirmation showing the credit/debit card associated with Apple Pay, the order amount (including taxes and fees), shipping costs and your contact information. Check your details and the order summary, then complete the payment using the credentials entered securely on your iPhone, iPad, MacBook Pro with Touch ID. On other Macs, however, the purchase will be confirmed by proximity to the iPhone or Apple Watch previously configured and enabled for the use of Apple Pay.

If you have not yet activated Apple Pay, you can inquire here.

How long does it take for my order to arrive and how much does shipping cost?

Shipping for all orders to Italy is free. Normally, delivery takes place within 48 hours starting from the working day following receipt of the order. Delivery can take place within 72 working hours for islands or areas considered remote or disadvantaged. For more information, consult our page Shipping.

We also ship abroad. In this case, depending on the destination, the shipping costs vary, we advise you to consult our page Shipping for times and costs.

How to make a return or exchange?

If you don't like the products you received, you can return them within 14 days from the day following delivery of the package.

If, on the other hand, you want to change the size or model of shoes, you will have to start with our service customers the return procedure.

In both cases, please contact our Customer Service info@reporedshoes.com and follow our guide for the  return and size exchange procedure which you can find here.

In the event that you want to return your order or part of your order after receiving your return, we will check the items received and refund you within approximately 14 days working days from the start of the practice.